Also, be cognizant of how you phrase your explanation. Focus specifically on the role you played rather than the responsibilities of your team. Describe how you completed the taskĪfter that, describe the specific steps you took to resolve the problem, meet the challenge, or complete the task. For example, maybe you were part of a team working on completing a project on time or you were responsible for resolving a conflict between employees. Next, explain to the interviewer what your responsibility was in the situation. Explain your responsibility in the situation Be specific but also keep your story brief, especially if you’re describing an obstacle you encountered. The situation you describe could be taken from an experience at work, a volunteer experience, or some other relevant situation. Describe the situationĪnswer the interview question by describing a relevant situation where you faced a challenge or completed a project at work. Because behavioral interview questions can be challenging, the Career Center strongly recommends scheduling a one-on-one appointment with a Career Specialist for a practice interview.Follow these steps to use the STAR interview technique: 1. The STAR technique can be used effectively to discuss a wide range of experiences, including classroom projects, work situations, extracurricular activities and leadership experiences. We finished our project on time, and earned a “B.” Make sure that the outcome reflects positively on you (even if the result itself was not favorable).Įxample: After I found someone to help the student with his other course, he was not only able to spend more time on our project, but he was also grateful to me for helping him out. Later, I found someone to help him with the other course.
I tried to show him that I was listening and understood his situation. He told me that he was preoccupied with another class that he wasn’t passing. Actionĭescribe the specific action you took to remedy the task or situation.Įxample: I decided to meet with the student in private, and explained the frustration of the rest of the team, and asked him if there was anything I could do to help. His behavior was affecting the performance and morale of the entire group. One of our team members wasn’t showing up for our lab sessions or doing his assignments. Be ready to describe details, if asked.Įxample: I was assigned to build a concrete toboggan for one of my classes. Situation or Taskĭescribe a specific situation or task you have encountered that will make a point about one of your skills or strengths. Expect the interviewer to question and probe: What did you say? What were you thinking? What was your role? Answers can take one to two minutes and should be descriptive, yet concise. Use the STAR technique below to structure your answer. Use examples from your work experience, classes, leadership, teamwork, or customer service experience.īe sure that each story has a beginning, middle, and end. Be specific give a detailed account of one event.
Prepare for behavioral questions by recalling recent situations that demonstrate your relevant skills.
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